This page gives you the contact info for Virgin Money Super.

Find important information and answers to frequently asked superannuation questions.

FAQ's & Support

Need to get in touch?
Super Customer Care for Individuals 
8am to 6pm (AEST) - Mon to Fri apart from public holidays
1300 652 770
Super Customer Care for Employers 
9am to 5pm (AEST) - Mon to Fri apart from public holidays
1300 855 040
If you're calling from overseas +61 3 8306 0902
If you have a hearing or speech impairment, contact us through the National Relay Service National Relay Service
Send us your feedback or ask us a question Online Enquiry form
Need to post us some documents Virgin Money Super
GPO Box 4650
Melbourne VIC 3001
If you need more information on Early Access due to Covid-19 Early Access Updates
Complaints relating to your Super
Would you like to lodge a complaint? How to lodge a complaint relating to your Virgin Money Super

If you’re currently experiencing problems with making calls to any of our teams or logging into your online accounts – check out our current system status page to see if there is a known outage that may be affecting you.