New look, easy access, great features


Provided by Mercer.

At the SA Metropolitan Fire Service Superannuation Scheme, we're keen to ensure you have fast and easy access to information about your super, presented in a way that is easy to understand.

As well as a fresh new design, the site has also had some significant enhancements. The way you access some information is a little different, and there are also a number of exciting new features.

The website is divided into two parts – a public area and a secure member area.

The public area of the website

The public homepage provides information about the Scheme, the latest Annual Report, and includes the Scheme's documents and forms. It also includes a range of planning tools and an article library which has special interest and education articles on a range of financial topics not just super.

The secure member area of the website

To access the secure member area, go to the Sign in section in the top right hand side of the homepage (see below for sign in information). This area allows you to:

  • Check your current account balance
  • View your preferred dependant details and update them if required
  • Download your annual Benefit Statements since 30 June 2007
  • Download documents & forms
  • View a year-to-date statement of your account (accumulation members)
  • View a history of transactions for your account
  • Change your PIN
  • See how your super is invested and make changes to your investment strategy online
  • Stay on top of your contributions, including how you're tracking against the annual contribution limits
  • Monitor taxes and any fees deducted from your account
  • View a summary of administration workflow related to your super.

Information where you want it

We understand that you need information about your super when you want it. So we've moved your personal account information to the top of each page so you can see the most important information first.

You'll find supporting information at the bottom of each page, and links to any related information on the right of each page.


You'll also notice some changes to the navigation.

You can still navigate the website using the navigation tabs at the top of each page – simply move your mouse over any tab to reveal the details in a dropdown menu.

Once you've selected a page to view, navigation links will appear along the top of your screen - these will help you find you way through each section on the site so you don't have to keep returning to the main navigation.

And you can access any page on the site quickly from the site map at the bottom of every page. Click on any of the links in the site map to take you straight to the page you're interested in.

today to manage your account online

Sign-in to your member account and get up-to-date information about your account at any time.

You'll need your member number (your Personal ID as shown on your latest Benefit Statement) and your PIN/Password to access your personal account online.

Forgotten your PIN/Password?

Call the Helpline on 1300 132 573 and one of our friendly consultants will assist you.

This information has been prepared by Mercer Outsourcing (Australia) Pty Ltd (MOAPL) ABN 83 068 908 912, Australian Financial Services Licence #411980. Any advice contained in this document is of a general nature only, and does not take into account the personal needs and circumstances of any particular individual. Prior to acting on any information contained in this document, you need to take into account your own financial circumstances, consider the Product Disclosure Statement for any product you are considering, and seek professional advice from a licensed, or appropriately authorised, financial adviser if you are unsure of what action to take. 'MERCER' is a registered trademark of Mercer (Australia) Pty Ltd ABN 32 005 315 917. Copyright 2012 Mercer LLC. All rights reserved.


SA Metropolitan Fire Service Superannuation Pty Ltd ACN 068 821 750 as Trustee for the SA Metropolitan Fire Service Superannuation Scheme ABN 99 439 309 855.

This website is provided by Mercer Outsourcing (Australia) Pty Ltd (MOAPL) ABN 83 068 908 912, Australian Financial Services Licence #411980. The Trustee pays a fee for the provision of this service, however this fee is not conditional on you using this service or acting on the information or advice provided through this service.