Contact us

Log in to your online account to check your balance, update your details, view your contributions, and access Scheme documents. If you haven't logged in before, you can register here.

For all other enquiries, you can reach us in the following ways:

  • Call Helpline on 0508 266 787 , or +61 3 8306 0964  if calling from overseas. You can reach us between 9am and 7pm Monday to Friday, except for national public holidays.
  • Email nzasrf@mercer.com
  • Write to us at:

             NZAS Retirement Fund
             PO Box 1849
             Wellington 6140
             New Zealand

Alternatively, you can contact the administrator of the NZAS Retirement Fund at:

             Mercer
             20 Customhouse Quay
             Wellington 6011
             Phone: 04 819 2600

To contact the NZAS Retirement Fund Privacy Officer or Complaints Officer, please write to:

            The Fund Secretary
            NZAS Retirement Fund
            Philippa Kalasih
            Mercer (N.Z.) Limited
            PO Box 2897
            Wellington 6140
            New Zealand 

Click here for more information about making a complaint.

Click here to find out how to contact Trustee Directors of the Fund.