Benefit payments over the holidays


The last payment date for benefits for 2016 will be Friday 23 December. You need to factor this in if you're planning to withdraw money over the holidays.

This applies to all benefits including partial withdrawals, leaving service payments, significant financial hardship payments and withdrawals from deferred member accounts.

For a pre-Christmas payment Mercer needs to receive the completed form from you (or Payroll in the case of leaving service payments) by Friday 16 December.

Payments will be processed from Wednesday 4 January 2017. If you want to change your investment choice over this period, please make your change by Friday 16 December.

The helpline will operate as usual over the holiday period. The hours are 9.00am to 7.00pm, Monday to Friday (except public holidays). The number is 0800 777 243.

This website is provided by Mercer (N.Z) Limited on behalf of the trustee of the Police Superannuation Scheme (PSS). The trustee pays a fee for the provision of this service, however this fee is not conditional on you using this service or acting on the information or advice provided through this service.

PSS Trustees Limited is the issuer of the Police Superannuation Scheme (PSS). A copy of the PSS product disclosure statement is available under Documents and forms and at