your super online

Keeping your account information secure
Next time you sign in to your account, you might be prompted to change your password. That's because Mercer has changed the rules around passwords to make them more secure. You can still choose your own password, it just might need to be stronger than it is now.

Benefit payments will be suspended temporarily while we complete our year-end processes as we do every year. If we receive your benefit payment application after 5.00pm Thursday 25 March, it won’t be paid until 11 May 2021 at the earliest.

Talk to the management team if you have an emergency or hardship situation during the suspension period. We may be able to help. Call the helpline and choose option 2.

Investment switch requests will be processed as normal although you should expect a delay in the change appearing on the website.

If you have any questions, email or call the helpline on 0800 NZP SAVE (0800 697 728 – choose option 1 to speak to the team at Mercer).

Member number:


Reset your PIN/Password


New Zealand Post Superannuation Scheme


This website is provided by Mercer (N.Z.) Limited, on behalf of the Trustee of the New Zealand Post Superannuation Plan. The Trustee pays a fee for the provision of this service, however this fee is not conditional on you using this service or acting on the information or advice provided through this service.

Note: The scheme was closed to new members on 1 October 2010.