For personal account enquiries, please login to your account and use our secure online enquiry form - you can access this form from the 'Contact us' button at the top of the screen after signing in. We can then respond to your query quickly and securely.
Forgotten your PIN?
If you've previously provided your email address, you can reset your PIN online. Alternatively, please call us on 1300 133 177.
Phone our Helpline on 1300 133 177, Monday to Friday between 8am - 8pm AEST/AEDT. If calling from outside Australia phone +61 3 8687 1818.
NGS Super Customer Service Team
GPO Box 4303, Melbourne VIC 3001