Financial advice

Mercy Super believes quality financial advice should be available to everyone.

That’s why we provide access to easy-to-understand and affordable advice that you can trust.

Our in-house team of salaried advisers can help you no matter what stage of life’s journey you’re at.

We can help if you’re starting out in your 20s, facing more complex needs in your 30s, 40s and 50s, or approaching retirement in your 60s and beyond.



Sometimes you just need information; sometimes you need an answer to a specific question.

And sometimes you need an expert to consider your whole situation to help you reach your goals.

Our advisers can help with simple advice relating to your Mercy Super account, more personal advice on a specific strategy and comprehensive advice on your overall situation.

For example, we can help with your super-related issues:
  • Setting up a contribution strategy
  • Choosing an investment option that’s right for you
  • Nominating beneficiaries
  • Having the right types and levels of insurance cover
  • Establishing a retirement income account.

We can also help with complex financial matters:

  • Working out how much you’ll need in retirement
  • Funding your desired retirement lifestyle
  • Maximising your Salary Packaging benefits
  • Developing an investment strategy for you and your family
  • Navigating transition to retirement so it works for you
  • Getting your estate planning and aged care needs in order.


For most Mercy Partners/Sisters of Mercy employees, salary packaging is a key benefit that can help increase your take home pay. However because it involves tax, it can be complicated.

Our advisers are specialists in sorting out your salary packaging arrangements and can help you get the maximum benefit possible.


Getting advice with us is easy. Just follow these five steps:

  1. Get in touch. Give us a call on 1300 368 891. We’ll help you work out what sort of financial advice you might need for your situation. We’ll also arrange a time to meet with one our advisers.
  2. Meet an adviser. Come in and chat at a time that suits you (we can even chat over the phone if you’d prefer). The first meeting is about getting to know each other. We’ll be working for you, so it’s your chance to tell us what you want in life!
  3. Bring along your paperwork. During and after the meeting, we’ll look at things like your benefit statement, tax information, insurance and investments. This will help us to prepare your advice.
  4. We’ll develop your plan. If you proceed, we’ll compare your current situation to where you need to be to achieve your goals. Your adviser will prepare formal advice with recommendations.
  5. Review and implement. Now it’s up to you! You can decide to act on the plan and if you do, your adviser can work with you to implement it over time. Part of this will involve regular reviews.


Our financial advice service is set apart by its quality, affordability and integrity.

Quality advice for your situation
We work with you, and get to know you, to understand your situation and goals.

From this, we prepare quality tailor-made advice for your super and finances.

We understand the needs of people at all stages in life, in particular, Mercy Super members and fellow Mercy Partners/Sisters of Mercy employees.

Easy to understand and affordable
We know there are lots of things to think about when it comes to super and money. We know you often worry about complexity and cost.

Our advisers are approachable, empathetic and focused on guiding you through the steps.

And our services are structured to match your needs. From simple advice at low or no cost, through to a fee for strategic or comprehensive advice which we provide on a cost-recovery basis.

Salaried advisers you can trust
All of our in-house advisers are salaried Mater employees. We don’t take any commissions or other forms of incentives from the advice we provide. Our focus is on you and your needs.

Our advisers are also qualified to provide financial advice, have many years’ experience, receive training to keep up to date with super and financial changes, and follow our professional code of conduct.


Our financial advisers are dedicated about helping you prepare for life’s most important milestones and archive your financial goals.

Nadia Borzillo, Adv. Dip FP
Simon Pignolet, Adv. Dip FP

Contact us to arrange an appointment with a Mercy Super financial adviser.


Mercy Super provides a range of education and advice services to members. Some of these services are provided by the administration fee you pay as a Mercy Super member so there’s no additional cost to you.

More complex advice, which needs to take into account your own personal circumstances, is charged on a cost recovery basis. We don’t take any commissions or incentives from the advice we provide. Our focus is on you.

The cost will depend on the complexity of your needs and the time involved in providing your advice.

Before you go ahead, we’ll make sure you clearly understand any costs involved. It’s then entirely up to you whether to proceed or not.

You may also be able to have any fees relating to advice about your super deducted from your Mercy Super account.


We also provide a range of online planning tools to help you plan and learn about your financial situation.


Mercy Super Pty Ltd ABN 98 056 047 324 as Trustee for Mercy Super ABN 11 789 425 178.

This website is made available by Mercer Outsourcing (Australia) Pty Ltd ABN 83 068 908 912, Australian Financial Services Licence #411980. The Trustee pays a fee for the provision of this service, however this fee is not conditional on you using this service or acting on the information or advice provided through this service.