Choose how we communicate with you

26/10/2011

Provided by Lutheran Super


As part of our ongoing efforts to improve our member services to you, Lutheran Super now gives you the option to choose how you'd like to receive communications from us.

This means that if you prefer to receive your Lutheran Super fund materials by email, you can let us know, and once we've processed your request, we'll make sure you receive the nominated materials by email from then on. Alternatively, you may decide you want to receive some communications by email and others by regular mail. You can also choose to opt out of certain communications.

Note, however, that there are certain fund materials, such as important notices, that will continue to be sent to you by mail.

To get started, simply sign in to your account – you'll need your member number and PIN. You'll get an “Update your communication preferences” alert, which you can follow to update your preferences. We have pre-selected 'Email' as the default option for all accounts – if you would like to keep this as your preference, please ensure that we have your current email address.

You can change your preferences at any time by going to the Personal details section and select “Update your contact details”, then follow the prompts to submit your new communication preferences.

If you can't locate your PIN, please call the Helpline for assistance on 1800 635 796, or, if you've provided an email address previously, you can reset your PIN from the sign-in page.

This information has been prepared by Lutheran Super for general information only. The information does not take into account your personal objectives, financial situation or needs. Therefore, you should not act on this information if you have not considered the appropriateness of this information to your personal objectives, financial situation and needs. You should consult a licensed or appropriately authorised financial adviser before making any financial decision.

 

LCA Nominees Pty Ltd ABN 61 008 204 939 AFS Licence #240571, as Trustee for Lutheran Super ABN 93 371 348 387.

This website is provided by Mercer Outsourcing (Australia) Pty Ltd (MOAPL) ABN 83 068 908 912, Australian Financial Services Licence #411980. The Trustee pays a fee for the provision of this service, however this fee is not conditional on you using this service or acting on the information or advice provided through this service.