Holiday hours for administration and helpline services

  Provided by Mercer.
 Mercer, the Scheme’s administrator, will be closed from Tuesday 24 December 2019 and reopening on Friday 3 January 2020. Please note that payment requests must be submitted to Mercer by Wednesday 18 December 2019 to ensure they are processed this year.

The Helpline will be available throughout the holiday period, however closed on public holidays.

This New Zealand Fire Service Superannuation Scheme website is provided by Mercer (N.Z.) Limited, on behalf of the Trustee. The Trustee pay a fee for the provision of this service, however this fee is not conditional on you using this service or acting on the information or advice provided through this service.