Office closure over Christmas period

Provided by Mercer.

Mercer’s Fund Administration team will be closed on the following dates over the Christmas holiday period (in addition to statutory holidays):

Monday 24 December 2018
Thursday 27 December 2018
Friday 28 December 2018

Monday 31 December 2018

We would appreciate any benefit payment requests, which need to be actioned during the Christmas period, be sent to us on or before Monday 17 December 2018.  If you are aware of any urgent benefit payments which are required to be made over this period, please contact us as soon as possible so we can make the necessary arrangements.

Mercer will be back on board from Thursday 3 January 2019.

Helpline is available on all working days other than the statutory holidays.

The team at Mercer would like to take this opportunity to wish you a very merry Christmas and prosperous New Year.

 This information has been prepared by Mercer (N.Z.) Limited for general information only. The information does not take into account your personal objectives, financial situation or needs. Therefore, you should not act on this information if you have not considered the appropriateness of this information to your personal objectives, financial situation and needs. You should consult a financial adviser before making any investment decision.

This New Zealand Fire Service Superannuation Scheme website is provided by Mercer (N.Z.) Limited, on behalf of the Trustee. The Trustee pay a fee for the provision of this service, however this fee is not conditional on you using this service or acting on the information or advice provided through this service.