Contact us

Log in to your online account to check your balance, update your details, view your contributions, and access Scheme documents.

If you haven't logged in before, you can register here.
Alternatively you can email us via and we will respond as soon as possible. Thank you for your patience and understanding.

Contact us on 0800 MY SUPER (0800 69 78737) for all enquiries regarding your membership in the New Zealand Fire Service Superannuation Scheme.

You can reach us between 9.00am and 7.00pm, Monday to Friday, except for national public holidays.

Email us

Fax us

On 04 819 2699

Write to us

The New Zealand Fire Service Superannuation Scheme
Mercer (N.Z.) Limited
PO Box 1849


This New Zealand Fire Service Superannuation Scheme website is provided by Mercer (N.Z.) Limited, on behalf of the Trustee. The Trustee pay a fee for the provision of this service, however this fee is not conditional on you using this service or acting on the information or advice provided through this service.The information on this website may be updated from time to time. Please refer to the most recent Product Disclosure Statement, Statement of Investment Policy and Objectives and the relevant fund update.