To reset your password online, or to register for a password to use this site, you will need to have:

  1. Your membership type: TWUSUPER or TransPension
  2. Your member number
  3. A valid email address registered with TWUSUPER
  4. Your date of birth

Clicking on submit will send you an email containing instructions on how to reset your password online.

Please check your email and follow the instructions within 30 minutes to continue the process.

If you don't have all of the above information, or if you are having trouble using this service, you can reset your password by calling us on 1800 222 071 (+61 3 9192 4414 if calling from overseas) , between 8AM to 8PM (AEST/AEDT) weekdays.

*If you do not follow the instructions within 30 minutes, the reset password/register process will have to be restarted for security reasons.
Membership type TWUSUPER
Member Number
Date Of Birth
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